iDrinkCoffee has a full time service centre. Our technicians are trained and authorized to provide repairs for nearly every brand that we carry.
We provide full warranty service for all the brands that we carry with the following exceptions
Behmor - Behmor covers their own warranties, please contact the manufacturer for information
Breville - We cover warranty for the Barista Express BES870 for Breville model, for Barista Pro BES878, Barista Touch 880, Dual Boiler 900/920, Oracle 980, Oracle Touch 990 and all breville ImPress series machines, please contact Breville directly.
Jura - Jura covers their own warranty. Jura machines can be brought to iDrinkCoffee.com and they do qualify for our VIM service but the actual warranty work is done offsite at Jura Canada.
As of January 1st 2020 iDrinkCoffee.com will only service brands that we carry. Due to the difficulty in sourcing parts we can no longer provide service for brands that we do not sell.
Click here for the repair check-in form
We charge a $40 plus tax diagnostic fee which is non refundable if you don’t go ahead with the repair; if you do it goes towards repair charges.
Domestic Machine Service: $80 per hour (charged in increments of half an hour) - done at our facility in Milton
Please call 1-800-425-5405 x2 for service to learn more.
Our service department is open from Monday through Friday from 9:00am to 5:00pm. Our technicians are trained and authorized to provide repairs for nearly every brand that we carry