Holiday Shipping Deadlines and Extended Return Period
Holiday 2026
Holiday Shipping Deadlines and Extended Return Period
Current stock levels are strong for most items, but like every year, popular items will sell out. Shop as early as possible for holiday gifts. Many of the things bought this time of year are gifts, and gifts sometimes get exchanged or returned, so we are extending our satisfaction guarantee.
Buy between
Nov 5 and Dec 23, 2026
Return by
Jan 8, 2027
Items purchased before November 5 or after December 23 fall under our regular return policy. All other terms of the standard policy still apply.
iDrinkCoffee Service Guarantee
We want you to be satisfied, and we want to take away any risk you might feel in buying a piece of coffee or espresso equipment. So we offer a better-than-money-back return policy.
Within 14 days
A 100 percent refund, no hard feelings†
For most products* like espresso machines and coffee grinders, if you are not completely satisfied with your purchase, we will refund you in full. We will even pay for return shipping.
15 to 45 days
Changed your mind? We still take it back
We will still take your machine back if you change your mind, with a nominal 15% restocking fee.
* Items like consumables (coffee, tea, syrup), accessories, special order items and commercial products are excluded. Read the return policy for all exceptions.
† We refund 100% of the purchase price. Shipping and prepaid duties and taxes are non-refundable.
Order by these dates for delivery by December 24
Deadlines are listed in order, earliest first. Order before the cutoff on your date: 1:00pm EST in the east, 1:00pm MST in the west.
DEC8
Northwest Territories, Nunavut, Yukon
Tuesday, December 8
DEC15
Newfoundland, Prince Edward Island
Tuesday, December 15
DEC17
New Brunswick, Nova Scotia
Thursday, December 17
DEC18
Manitoba, Saskatchewan
Friday, December 18
DEC18
Continental USA
Friday, December 18
DEC22
Alberta, British Columbia, Ontario, Quebec
Tuesday, December 22
How the deadlines work
- They apply to in stock items only.
- They cover items shipped by regular courier, like UPS or Canada Post.
- Very heavy items that ship by freight need extra time.
- Some rural or remote postal codes can take longer. See the list of remote Canadian postal codes.
Christmas showroom hours
Our showrooms keep shorter hours over the holidays. Tuesday, December 29 and Wednesday, December 30 are regular hours.
Thursday
Dec 24
9am to 4:00pm
Friday
Dec 25
Closed
Saturday
Dec 26
Closed
Sunday
Dec 27
Closed
Monday
Dec 28
Closed, Boxing Day observed
Thursday
Dec 31
9am to 4:00pm
Friday
Jan 1
Closed
Saturday
Jan 2
Normal hours resume
Returns over the holidays
No in-store returns December 26 to January 2
We cannot process returns in-store during this week. Online returns are processed as normal.
Questions about a return?
Email or give us a call and we will help.
Monday to Friday, 9am to 7pm EST
Everything else is in the return policy
Product exceptions, packaging requirements, our 46 to 365 day trade-in guarantee and how to start a return.
